Scott Disick’s Influencer Idiocy – A Look at the Risks of Influencer Incompetence
[caption id="attachment_9914" align="aligncenter" width="806"] Photo Credit: Bit Bag[/caption] Influencers aren’t robots, they’re people. And people make mistakes — really, really, really dumb mistakes — all the time. Case and point, look at the decision-making of reality TV star Scott Disick, who accidentally posted (to his nearly 20-million Instagram followers) a private message between him and Bootea, the company paying him to be an influencer. No, Bootea never intended to be discreet about paying for endorsements from influencers, but “Disick made it embarrassingly transparent how celebrity Instagram endorsements work.” (Read the Full Story Here.)Kim Kardashian vs the FDA – A Look at How Missing Details Come with Consequences
A few years ago, when model and reality TV-icon Kim Kardashian was pregnant, she posted a picture of herself on Instagram holding a bottle of Diclegis — a prescription anti-nausea drug manufactured by the Canadian pharmaceutical company Duchesnay. By paying Kim to be an influencer and share Diclegis with her tens of millions of followers, Duchesnay unwittingly created an illegal advertisement for a prescription drug — a big no-no in the eyes of the FDA. (Read the full story here.)Volvo Fails to Veil their Paid Influence – A Look at Matching Market with Message
[caption id="attachment_9916" align="aligncenter" width="800"] Photo Credit: Cloud Front[/caption] Part of the effectiveness of Influencer marketing is in the perceived “naturalness” of the partnerships. A guitar player with a massive number of YouTube subscribers? — a great way for Fender to get their new six-string out in front of the masses. A make-up artist with thousands and thousands of Instagram followers? — not a bad idea for Maybelline to kick that artist a few bucks to demo their latest eyeliner. The point is, the brand, the product, and the influencer all need to flow together naturally. If they don’t, the backlash can be pretty severe. Just ask Chriselle Lim who took a beating from her followers for not-so-subtly plugging Volvo in a series of Instagram posts. (Read the full story here.)Lord & Taylor Fought the Law and the Law Won – A Look at the Danger of Deceptive Influence
Influencer-driven marketing, when properly executed, doesn’t come across as an overt push for a brand, product, or service. However, that doesn’t mean social media influencers, and the companies paying them can overlook the law as it pertains to marketing and advertising. Fashion designer Lord & Taylor learned that lesson the hard way when Federal Trade Commission forced them to pay princely sums to settle charges of using paid-influencers to create “deceptive advertising.” (Read the full story here.)E.A.rning Really Embarrassing Press – A Look at Wooing the Wrong Influencer
[caption id="attachment_9918" align="aligncenter" width="802"] Photo Credit: Instagram[/caption] As mentioned in the previous story about Chriselle Lim and Volvo, finding the perfect influencer to partner with is really, really important. However, partnering with the ideal influencer is far less important than partnering with the completely wrong one. And partnering with the wrong influencer is exactly what video-game maker Electronic Arts did when attempting to work with Breaking Benjamin front-man, Benjamin Burnley, who was — ummm — less than polite in his highly-candid critique of the new E.A. game Star Wars: Battlefront. (Read the full story here.)The Roof is on Fyre – A Look at When Influencers Deliver and Brands Don’t
By now, the much-maligned Fyre Festival 2017 has been well covered by major media outlets across the globe, but the sheer size and scope of its failure highlight an important lesson every brand should be cognizant of:If you’re going to tap social media influencers to push your product, event, or brand, you MUST deliver on your message.
When planners of the Fyre Festival recruited Instagram superstars like Kendall Jenner and Bella Hadid to express ‘genuine’ excitement for the festival all over social media, they created the kind of Pavlovian excitement event marketers dreams of. Unfortunately, those same planners never took any action to actually deliver on the lofty expectations their highly successful influencer marketing campaigns set with festival goers. And the backlash was merciless. (Read the full study here.)