FAQ
General Frequently Asked Questions:
Copy that link and share it with your followers on any of your social media accounts.
Delete your account here.
There are a few reasons you may not see any revenue for clicks.
1: It may take up to 5 days for merchants to report revenue back to us, so we will not show that revenue until we can confirm it.
2: Your clicks may be coming from a region that is not supported by that merchant.
3: If you are promoting a CPA offer, you will not see revenue until someone buys a product using your link.
If you have connected the wrong Instagram/Facebook/Twitter account to your profile, you simply need to reconnect your account.
If you go to your Social Media Settings page, you will see where you can Re-Connect a new account.
Go to Social Media Settings Page Here
It will look like the image below.
Influencer.co was built for digital/social media influencers to enable them to earn money, on-demand, by monetizing their audience through the use of targeted, on-brand links to products and services their audiences want. We also took the platform a step-further by offering link shortening as a service, so now influencers can track the performance of any link they want, with the ability to create professional branded reports for clients, all for free.
Our goal is to enable influencers to create a substantial revenue stream and professionalize their business of social influence. If that sounds good, please apply to join!
When you generate sales for Merchants in our network, you earn a commission for each qualifying transaction. Influence retains a small fee for each of these, and you keep the rest! We provide the product directory, the tracking links, and the reporting, and you just supply the audience – yours!
Normal Links are the ones you’re most familiar with – the ones you see hundreds or thousands of times a day whenever you’re online. Many of the URLs behind them, you’ve no doubt noticed, get long. Shortened Links take those normal URLs and abbreviate them so they’re more manageable and easily shareable. Using ours, you can track the efficacy of your online social efforts and generate reports to track performance. That’s where Influencer Links come in, and they really shine! By searching or browsing products from our participating merchants, you decide what you want to promote. Using the Influencer Links we provide, and you post, any permanent sale earns you a commission. The stronger the network and, more importantly, the more influence you have over that network, the more sales you can generate and the more money it puts in your pocket.
The most common reasons for an application being declined have to do with conflicting, inaccurate or incomplete account information being provided, inability to verify account info, or existing/duplicative info on another account. Please verify all the information you’ve provided is current and accurate, then contact us at support@influencer.co to have your account re-reviewed.
Influencer Frequently Asked Questions:
When you generate sales for Merchants in our network, you earn a commission for each qualifying transaction. Influence retains a small fee for each of these, and you keep the rest. We provide the product directory, the tracking links, and the reporting, and you just supply the audience – yours!
Once you’ve logged in to your account, use the Products drop-down to either Search for Products available from participating merchants. Click Search, then type in the Product Name or Product Type you’re looking for. When you’ve found it, click it. A large Generate Link button will appear, and clicking on that will add that to your personal account, tied directly back to you.
Once selected, the products you are promoting will also show up under Products > Links for you to easily grab later on.
Influencer.co currently offers payment via PayPal or ACH (coming soon). To set up payment, we require the following information for the respective options:
- Paypal
- Registered PayPal email address
- ACH (USA-based accounts - coming soon)
- Payment contact email address
- Bank routing number
- Completed and signed W-9
Influencer.co uses PayPal for the bulk of its payment transactions. Our Influencers are generally paid once per month, approximately 90 days after generating a sale via PayPal, referred to as “net-90”. Payments are typically issued between the last five (5) business days of the month and the first five (5) business days of the new month. For example, your earnings for January will be paid out by April 5. In the case of your earnings not exceeding our minimum thresholds of $10 for PayPal, your unpaid earnings will roll into each subsequent month’s earnings until the minimum payment threshold has been met.
To track your monthly payments relative to earnings, please log in to your Influencer.co dashboard.
Please note: Our Merchants require time for product returns, which necessitates our net-90 payment policy. Earnings may fluctuate or be withheld due to Merchant policies, in particular traffic which is deemed illegitimate, or the aforementioned product returns. These adjustments will be reflected in each month’s earnings calculation.
Influencer.co currently offers payment via PayPal or ACH (coming soon). To set up payment, we require the following information for the respective options:
- Paypal
- Registered PayPal email address
- ACH (USA-based accounts - coming soon)
- Payment contact email address
- Bank routing number
- Completed and signed W-9
Influencer.co uses PayPal for the bulk of its payment transactions. Our Influencers are generally paid once per month, approximately 90 days after generating a sale via PayPal, referred to as “net-90”. Payments are typically issued between the last five (5) business days of the month and the first five (5) business days of the new month. For example, your earnings for January will be paid out by April 5. In the case of your earnings not exceeding our minimum thresholds of $10 for PayPal, your unpaid earnings will roll into each subsequent month’s earnings until the minimum payment threshold has been met.
To track your monthly payments relative to earnings, please log in to your Influencer.co dashboard.
Please note: Our Merchants require time for product returns, which necessitates our net-90 payment policy. Earnings may fluctuate or be withheld due to Merchant policies, in particular traffic which is deemed illegitimate, or the aforementioned product returns. These adjustments will be reflected in each month’s earnings calculation.
Influencer.co currently offers payment via PayPal or ACH (coming soon). To set up payment, we require the following information for the respective options:
- Paypal
- Registered PayPal email address
- ACH (USA-based accounts - coming soon)
- Payment contact email address
- Bank routing number
- Completed and signed W-9
Influencer.co uses PayPal for the bulk of its payment transactions. Our Influencers are generally paid once per month, approximately 90 days after generating a sale via PayPal, referred to as “net-90”. Payments are typically issued between the last five (5) business days of the month and the first five (5) business days of the new month. For example, your earnings for January will be paid out by April 5. In the case of your earnings not exceeding our minimum thresholds of $10 for PayPal, your unpaid earnings will roll into each subsequent month’s earnings until the minimum payment threshold has been met.
To track your monthly payments relative to earnings, please log in to your Influencer.co dashboard.
Please note: Our Merchants require time for product returns, which necessitates our net-90 payment policy. Earnings may fluctuate or be withheld due to Merchant policies, in particular traffic which is deemed illegitimate, or the aforementioned product returns. These adjustments will be reflected in each month’s earnings calculation.
In most cases, IRS reporting (if any) is done by PayPal, our primary payment method. Influencer.co does not issue IRS Form 1099s for amounts paid to publishers except where payments have been made by check. Please log into your PayPal account to determine if you will be receiving a Form 1099-K from PayPal. Please note you are obligated to report income you receive, whether or not that income is reported on a Form 1099 or other tax report. Please consult a tax professional for additional information or tax advice, as Influencer.co is unable to make suggestions or recommendations.
Not at this time. Our primary method of payment is PayPal, which handles tax-related documents where necessary. You should not need to provide Influencer.co with a W-9 except in rare cases where payment must be made outside of PayPal, or if we begin offering alternate payment options you opt for in the future.
Of the thousands of Merchants we offer in our network, most of them adhere to CPA (Cost-Per-Action) where commission is paid only when a sale is completed (and not returned). Some, however, utilize CPC (Cost-Per-Click) where commission is granted based on the number of clicks to a particular product. Because of this, not every click to a particular Merchant will necessarily generate commission; it only applies to specific products from that merchant.
In the case that a Merchant offers both CPC and CPA, we algorithmically optimize for whichever option appears to make you the most money.
Dashboard information is updated once each day.
The dashboard does not contain Daily Revenue per se, but hovering over a specific day on the chart will allow you to see your accumulated earnings.
In some instances, clicks won’t track, links won't affiliate, and site cookies may get replaced. Influencer.co is only able to track a click until it reaches a merchant’s URL, and errors resulting in the disruption of tracking may happen on occasion with specific vendors or affiliate networks due to circumstances beyond our control. Please note that there are some Merchants within the network that pay on a per-clicks basis, not per-purchase.
Every day we run a report for 6 days ago, that tracks how many clicks you have gotten, the revenue and what your EPC should be.
So on the 6th day of the month, we will run the report for the 1st day of the month.
Then before sending out payments, we will run the report again for the month we are about to pay you for.
This could change your revenue, as we do not get the final revenue until 60 to 90 days have passed from some merchants.
This is so they can make sure the clicks and users are valid users and real clicks.
If you think there has been an error in reporting, please contact us as soon as you can so we can address the issue.
Box Program Frequently Asked Questions:
You’ll Get Notifications periodically, alerting you that you’re a potential match for an upcoming Box campaign.
You Respond within the specified time window, letting us know you’re interested and agree to any of the Sponsor’s requirements. Assuming you do...
We’ll Send You Your InfluencerBox to your address on file, along with a reminder about the Sponsor’s requirements.
You Fulfill Any Campaign Requirements as agreed upon. For instance, if the requirements request that you post to your network(s), you must do that so we can verify your compliance in order to receive future Boxes.
You Give (and Get) Feedback on the Campaign you’ve just completed, letting all involved know what worked, what didn’t, and how we can improve our efforts.
That’s It! From there, you can just wait for more Influencer Boxes and Gift Boxes from us. Oh, and make sure to tell your Influencer friends about all the cool stuff you’re getting so that they can take part in the program!
Are you a real person with real information? Not trying to pull any funny business with your account? Have your profiles free of anything overtly offensive? Then almost certainly! Know that the quantity of the Boxes you receive will depend somewhat on the size of your Following/Audience Reach, so the better you are at marketing yourself, the greater the number of campaigns you’ll be able to participate in!
Yes, it’s 100% Free. Better still, in some cases, you’ll not only get free stuff but have the opportunity to make money by meeting Posting requirements. This is entirely dependent on the individual Campaign Sponsor and your Audience Reach/Following so it won’t always happen, but it certainly can. And regardless, it’s always free to you!
Some Campaign sponsors will be pickier than others about the size or your Following and the quality of your Engagement. Some may be looking for “micro-Influencers” and others may want to engage only “super-mega-gigantic Influencers”. So your audience, like your interests, may affect your eligibility for any given campaign. Generally, when it comes to your Following, “the more the merrier”, but don’t be discouraged if you’re still working on it, you’ll still receive offers.
Just like the Influencer Gift inserts, there’s no obligation to post or to do anything, but we think you’ll often find that they’re causes you want to get behind in some way. What you do with the information and tools we provide is up to you!
Nope, not signed up for separately. Influencer Boxes originate from Brands who create a Campaign with us to get their Products into Influencers’ hands. They may carry certain requirements for Influencers to receive, such as Posting on one or more of the items we distribute on their behalf. Gift Boxes, on the other hand, are supplemental boxes Influencer.co may send out on occasion to some or all of our participants. They’ll come free of expectation, though the companies that provide the items contained in them would certainly love the exposure if you feel their products or causes are worthy of it!
Depends - what are you looking for?
Having trouble with your account? Email us at: support@influencer.co.
Questions, comments, concerns or praise? Email us at: feedback@influencer.co.
Are you with a Brand interested in sending products to Influencers? Email us at: brands@influencer.co.
Press or Media Inquiries? Email us at: inquiries@influencer.co.
Want to buy our subscriber information? That was a trick question. We’ll never share that!
Interested in knowing more? Contact us at inquiries@influencer.co.
Interested in reaching a large, customizable group of Influencers to promote your products? Have we got the tool for you! Email us to get your questions answered, your campaign started, and your products into the hands of your target audience’s leaders at brands@influencer.co.