FAQ

General Frequently Asked Questions:

Influencer.co is the premier platform for harnessing your social networking clout, allowing you to make money promoting the products you care about. For every purchase made through tracking links we provide you with for products you choose, you’ll earn a portion of the profits. You can utilize our URL shortener to help you track your influence anywhere on the web, and create customized, professional performance tracking reports, all at no cost to you.

Influencer.co was built for digital/social media influencers to enable them to earn money, on-demand, by monetizing their audience through the use of targeted, on-brand links to products and services their audiences want. We also took the platform a step-further by offering link shortening as a service, so now influencers can track the performance of any link they want, with the ability to create professional branded reports for clients, all for free.

Our goal is to enable influencers to create a substantial revenue stream and professionalize their business of social influence. If that sounds good, please apply to join!

When you generate sales for Merchants in our network, you earn a commission for each qualifying transaction. Influence retains a small fee for each of these, and you keep the rest! We provide the product directory, the tracking links, and the reporting, and you just supply the audience – yours!

Normal Links are the ones you’re most familiar with – the ones you see hundreds or thousands of times a day whenever you’re online. Many of the URLs behind them, you’ve no doubt noticed, get long. Shortened Links take those normal URLs and abbreviate them so they’re more manageable and easily shareable. Using ours, you can track the efficacy of your online social efforts and generate reports to track performance. That’s where Influencer Links come in, and they really shine! By searching or browsing products from our participating merchants, you decide what you want to promote. Using the Influencer Links we provide, and you post, any permanent sale earns you a commission. The stronger the network and, more importantly, the more influence you have over that network, the more sales you can generate and the more money it puts in your pocket.

The most common reasons for an application being declined have to do with conflicting, inaccurate or incomplete account information being provided, inability to verify account info, or existing/duplicative info on another account. Please verify all the information you’ve provided is current and accurate, then contact us at [email protected] to have your account re-reviewed.

Influencer Frequently Asked Questions:

When you generate sales for Merchants in our network, you earn a commission for each qualifying transaction. Influence retains a small fee for each of these, and you keep the rest. We provide the product directory, the tracking links, and the reporting, and you just supply the audience – yours!

Once you’ve logged in to your account, use the Products drop-down to either Search for Products available from participating merchants. Click Search, then type in the Product Name or Product Type you’re looking for. When you’ve found it, click it. A large Generate Link button will appear, and clicking on that will add that to your personal account, tied directly back to you.

Once selected, the products you are promoting will also show up under Products > Links for you to easily grab later on.

PayPal

Influencer.co currently offers payment via PayPal or ACH (coming soon). To set up payment, we require the following information for the respective options:

  1. Paypal
    1. Registered PayPal email address
  2. ACH (USA-based accounts - coming soon)
    1. Payment contact email address
    2. Bank routing number
    3. Completed and signed W-9

Influencer.co uses PayPal for the bulk of its payment transactions. Our Influencers are generally paid once per month, approximately 60 days after generating a sale via PayPal, referred to as “net-60”. Payments are typically issued between the last five (5) business days of the month and the first five (5) business days of the new month. For example, your earnings for January will be paid out by April 5. In the case of your earnings not exceeding our minimum thresholds of $10 for PayPal, your unpaid earnings will roll into each subsequent month’s earnings until the minimum payment threshold has been met.

To track your monthly payments relative to earnings, please log in to your Influencer.co dashboard.

Please note: Our Merchants require time for product returns, which necessitates our net-60 payment policy. Earnings may fluctuate or be withheld due to Merchant policies, in particular traffic which is deemed illegitimate, or the aforementioned product returns. These adjustments will be reflected in each month’s earnings calculation.

PayPal

Influencer.co currently offers payment via PayPal or ACH (coming soon). To set up payment, we require the following information for the respective options:

  1. Paypal
    1. Registered PayPal email address
  2. ACH (USA-based accounts - coming soon)
    1. Payment contact email address
    2. Bank routing number
    3. Completed and signed W-9

Influencer.co uses PayPal for the bulk of its payment transactions. Our Influencers are generally paid once per month, approximately 60 days after generating a sale via PayPal, referred to as “net-60”. Payments are typically issued between the last five (5) business days of the month and the first five (5) business days of the new month. For example, your earnings for January will be paid out by April 5. In the case of your earnings not exceeding our minimum thresholds of $10 for PayPal, your unpaid earnings will roll into each subsequent month’s earnings until the minimum payment threshold has been met.

To track your monthly payments relative to earnings, please log in to your Influencer.co dashboard.

Please note: Our Merchants require time for product returns, which necessitates our net-60 payment policy. Earnings may fluctuate or be withheld due to Merchant policies, in particular traffic which is deemed illegitimate, or the aforementioned product returns. These adjustments will be reflected in each month’s earnings calculation.

PayPal

Influencer.co currently offers payment via PayPal or ACH (coming soon). To set up payment, we require the following information for the respective options:

  1. Paypal
    1. Registered PayPal email address
  2. ACH (USA-based accounts - coming soon)
    1. Payment contact email address
    2. Bank routing number
    3. Completed and signed W-9

Influencer.co uses PayPal for the bulk of its payment transactions. Our Influencers are generally paid once per month, approximately 60 days after generating a sale via PayPal, referred to as “net-60”. Payments are typically issued between the last five (5) business days of the month and the first five (5) business days of the new month. For example, your earnings for January will be paid out by April 5. In the case of your earnings not exceeding our minimum thresholds of $10 for PayPal, your unpaid earnings will roll into each subsequent month’s earnings until the minimum payment threshold has been met.

To track your monthly payments relative to earnings, please log in to your Influencer.co dashboard.

Please note: Our Merchants require time for product returns, which necessitates our net-60 payment policy. Earnings may fluctuate or be withheld due to Merchant policies, in particular traffic which is deemed illegitimate, or the aforementioned product returns. These adjustments will be reflected in each month’s earnings calculation.

In most cases, IRS reporting (if any) is done by PayPal, our primary payment method. Influencer.co does not issue IRS Form 1099s for amounts paid to publishers except where payments have been made by check. Please log into your PayPal account to determine if you will be receiving a Form 1099-K from PayPal. Please note you are obligated to report income you receive, whether or not that income is reported on a Form 1099 or other tax report. Please consult a tax professional for additional information or tax advice, as Influencer.co is unable to make suggestions or recommendations.

Not at this time. Our primary method of payment is PayPal, which handles tax-related documents where necessary. You should not need to provide Influencer.co with a W-9 except in rare cases where payment must be made outside of PayPal, or if we begin offering alternate payment options you opt for in the future.

Of the thousands of Merchants we offer in our network, most of them adhere to CPA (Cost-Per-Action) where commission is paid only when a sale is completed (and not returned). Some, however, utilize CPC (Cost-Per-Click) where commission is granted based on the number of clicks to a particular product. Because of this, not every click to a particular Merchant will necessarily generate commission; it only applies to specific products from that merchant.

In the case that a Merchant offers both CPC and CPA, we algorithmically optimize for whichever option appears to make you the most money.

Dashboard information is updated once each day.

The dashboard does not contain Daily Revenue per se, but hovering over a specific day on the chart will allow you to see your accumulated earnings.

In some instances, clicks won’t track, links won't affiliate, and site cookies may get replaced. Influencer.co is only able to track a click until it reaches a merchant’s URL, and errors resulting in the disruption of tracking may happen on occasion with specific vendors or affiliate networks due to circumstances beyond our control. Please note that there are some Merchants within the network that pay on a per-clicks basis, not per-purchase.

Once you’ve created an account, the final step will allow you to invite and assign an Account Manager other than yourself to access your account on your behalf.

If you decide later to add a Manager or Agent, just log into your account, click on Invite at the top of the screen, and choose Manager (or Influencer, if you’d like to invite a friend!)

The final step to allowing someone else to manage your account is to look for an email with a link to approve their request, or log into your account and accept the request from there. That’s it!

Manager / Agent Frequently Asked Questions:

A Manager Account allows you Invite Influencers to your “group”. Your account will serve as an umbrella to theirs, and you will be able to manage, track their influence, and benefit from their efforts by way of an individual commission granted on sales generated from their own Influencer Links. This commission does not impact their own share and is in addition to theirs. That means there is no downside whatsoever to the relationship. In fact, the more Influencers you manage, the better off you are.

Once you’ve created an account, the final step will allow you to invite and assign Influencers to partner with your own account.

If you decide to add Influencers later, or bring on new Influencers, just log into your Manager’s account, click on Invite at the top of the screen, and choose Influencer. Fill in their information and we’ll send them a request for approval. Once completed, you’re done.

The final step to relating an Influencer to your Manager’s account is for them to look for an email with a link to approve their request, or log into their account and accept the request from there.

Several! First of all, if your primary interest is engagement, not account management, you might want help from someone. It’s easy stuff, but your time is valuable, and if you have an assistant, manager or agency you want to assign to keep track of your influence for you, you can.

If you have an agency you’re working with, we don’t want you to circumvent those relationships. We’d much rather have them involved, using the platform, understanding its benefits and signing on other influencers. For that reason, influencers who enable their manager or agency to manage their account, we will pay an additional share of commission revenue to the manager or agency, independent of your own commission (so no cost to you!)

Influencers who were invited to the platform by their manager or agency, will also enjoy an independent commission (again, no cost to them) just for helping expand our platform by way of your influence!

As with the Influencer’s own commission, we operate on a monthly net-60 payment plan. This is necessary to allow Merchants time to process any refunds that might occur, and to make sure no fraudulent activity is compromising either party in the relationship.

No, only one Manager or Assistant can be attached to, and reap the benefits from, any Influencer’s efforts.

Box Program Frequently Asked Questions:

You Apply, giving us the basic info we need to get you into the program, categorizing your interests and audience to get started. Once screened to verify account legitimacy you will be enrolled.

You’ll Get Notifications periodically, alerting you that you’re a potential match for an upcoming Box campaign.

You Respond within the specified time window, letting us know you’re interested and agree to any of the Sponsor’s requirements. Assuming you do...

We’ll Send You Your InfluencerBox to your address on file, along with a reminder about the Sponsor’s requirements.

You Fulfill Any Campaign Requirements as agreed upon. For instance, if the requirements request that you post to your network(s), you must do that so we can verify your compliance in order to receive future Boxes.

You Give (and Get) Feedback on the Campaign you’ve just completed, letting all involved know what worked, what didn’t, and how we can improve our efforts.

That’s It! From there, you can just wait for more Influencer Boxes and Gift Boxes from us. Oh, and make sure to tell your Influencer friends about all the cool stuff you’re getting so that they can take part in the program!

Are you a real person with real information? Not trying to pull any funny business with your account? Have your profiles free of anything overtly offensive? Then almost certainly! Know that the quantity of the Boxes you receive will depend somewhat on the size of your Following/Audience Reach, so the better you are at marketing yourself, the greater the number of campaigns you’ll be able to participate in!

Yes, it’s 100% Free. Better still, in some cases, you’ll not only get free stuff but have the opportunity to make money by meeting Posting requirements. This is entirely dependent on the individual Campaign Sponsor and your Audience Reach/Following so it won’t always happen, but it certainly can. And regardless, it’s always free to you!

Tough to say exactly, since it will depend on the individual Campaign Sponsors, your interests, your Audience Reach/Following, and how many you’ve engaged with. At the point that you’re sent a notification of eligibility for a particular upcoming campaign, we’ll let you know if there are opportunities you have to make money above and beyond just the free stuff!

Some Campaign sponsors will be pickier than others about the size or your Following and the quality of your Engagement. Some may be looking for “micro-Influencers” and others may want to engage only “super-mega-gigantic Influencers”. So your audience, like your interests, may affect your eligibility for any given campaign. Generally, when it comes to your Following, “the more the merrier”, but don’t be discouraged if you’re still working on it, you’ll still receive offers.

Each time we send InfluencerBox members a package, we’ll include a special Influencer Impact update that contains info on nonprofit causes we’re supporting, and highlighting new issues, challenges, and solutions we feel the world should be aware of. We’ll then provide insights and suggestions on how you can help.

Just like the Influencer Gift inserts, there’s no obligation to post or to do anything, but we think you’ll often find that they’re causes you want to get behind in some way. What you do with the information and tools we provide is up to you!

Nope, not signed up for separately. Influencer Boxes originate from Brands who create a Campaign with us to get their Products into Influencers’ hands. They may carry certain requirements for Influencers to receive, such as Posting on one or more of the items we distribute on their behalf. Gift Boxes, on the other hand, are supplemental boxes Influencer.co may send out on occasion to some or all of our participants. They’ll come free of expectation, though the companies that provide the items contained in them would certainly love the exposure if you feel their products or causes are worthy of it!

Depends - what are you looking for?

Having trouble with your account? Email us at: [email protected]

Questions, comments, concerns or praise? Email us at: [email protected]

Are you with a Brand interested in sending products to Influencers? Email us at: [email protected]

Press or Media Inquiries? Email us at: [email protected]

Want to buy our subscriber information? That was a trick question. We’ll never share that!

Interested in knowing more? Contact us at [email protected]

Interested in reaching a large, customizable group of Influencers to promote your products? Have we got the tool for you! Email us to get your questions answered, your campaign started, and your products into the hands of your target audience’s leaders at [email protected]